John Lewis retail operations director Simon Russell, Oasis and Warehouse chief operating officer Hash Ladha, and Jigsaw chief operating officer Richard Gilmore talk on how crucial back office operations are having to adapt to multichannel retail development.
The trio were among a number of fashion retail experts that spoke at Drapers Operations Forum, held at The Bloomsbury Hotel in London on June 14. The event was attended by a select audience of fashion professionals who were there to make connections, share best practice and identify trends.
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